Tag Archives: Trucking Software

Hello World of Trucking

Introductions

Me
Hello World of Trucking, Dr. Dispatch users, subscribers, and potential customers.

I will be taking over the blogs for now, hopefully I prove to be a satisfactory blogger for the company, and for the readers.

I am hoping to create an area where we can discuss some of the recent news around trucking.

Speed Limits
An article that was published on Fleet Owner’s site says that speed limiting may be coming to trucks. It is an interesting concept and I wonder how it might affect how shipment is handled.

What might be the opinions of our subscribers? Do you believe this will affect how quickly freight is delivered? Will it cause more truckers to drive when fatigued?

My only thought on this issue is that there are some areas on the road where the speed limit is higher than 65.  I suppose they decided 65 would be the cap out due to it being the average speed on most highways.

Self-driving Trucks, coming soon?
In addition to this technology, there are several sites, Fleet Tracker, Trucking Info, etc… that have articles about self driving vehicles.

Rolf Lockwood of Trucking Info says that there should be some Self-Driving Trucks from the Netherlands in about 5 years. This can change the world of trucking, but would it be for the better?

 

http://www.truckinginfo.com/channel/drivers/article/story/2015/04/commentary-self-driving-trucks-sooner-than-you-think.aspx

http://fleetowner.com/regulations/speed-limiting-remains-contentious-trucking-issue

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Announcing Dr Dispatch 6

I’m pleased to announce that I have been working on Dr Dispatch 6.0!

Announcing Dr Dispatch 6 was supposed to happen a little sooner but I was side tracked with a new product (that I will post about below).

A big problem we have witnessed recently is a big slow down in larger databases or with wireless.  That was my first priority and I believe I have it fixed.

I’m testing the speed against a 500 meg truck database with 77,000 loads.  I’m pleased to report a 10x improvement in speed!

Build 79-81 of Dr Dispatch 5.5 also has a lot of features that were slotted for 6.0 – you can consider those builds a sort of pre-release.

What you can expect in the first release

Here’s what is planned or completed for the first release of version 6:

  • Massive speed improvement (completed and tested)
  • Larger screens (min resolution of 1024×768)
  • Font change/increase for readability
  • New archive process (no more techs archiving your data)
  • File imports from text, Excel, Access, and more (20 file types)
  • Many many tweaks
  • Better truck side planning/scheduling
  • Fixing the annoying screen flicker in Trucking Dispatch

The speed improvements are a huge change and a big reason you don’t see a lot of new features slated yet.

Increasing the screen size and changing the base font will make for a much better experience.

Load Board Font Change
Load Board Font Change

What about the future?

Future features/fixes are always changing but I do have a list of must do things…

Here’s what we have planned beyond the first release:

  • Drag & Drop File Attachment
  • Continuation of speed improvements
  • Administrative Dashboard
  • Tags
  • Web Portal Improvements (Tendering, Load Board)
  • Quickbooks Online Integration
  • More PeopleNet Integration features
  • More Mobile for Drivers
  • Multiple Contacts For Contact Records
  • And more – much more.

There’s been a big interest in Dr Dispatch going online as a web application.

I’ve begun work on that too!

I’m in the prototype stage.  If you’re interested in looking at the final prototype and having a look at the completed application later this year – Sign up Here.

Here’s one proposed screenshot – showing viewing a customer. You’ll notice the address, contacts are missing – but I think you can get the idea on where we’re going.

DRD Online View Customer Screen
DRD Online View Customer Screen – Prototype 2

Announcing Dr Dispatch 6 has been a long time coming.  We are proud of the work completed on it so far.

PS Unless you’ve been without a support agreement for a long time – upgrading to 6.0 will be included with your support plan.

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7 Tips On Choosing The Right Trucking Software

Choosing the right trucking software for your company can be an overwhelming & daunting task.  The landscape is littered with software offerings and catchy buzzwords.

How can you navigate all the software out there and get a good fit for your trucking company?

Looking Out Over STL From The Arch.  Just as overwhelming to her as choosing the right trucking software!
Yes, this is my daughter, looking out at St. Louis from the Arch. Just as overwhelmed as you probably are.

The Right Trucking Software For You DOES Exist!

It’s out there!  Just use these tips to help narrow down the playing field and make sure you set some time aside to research and demo as much as possible.

Remember:  Trucking Software is supposed to help your business and save you money.  You need a return on your investment.

Continually evaluate your return on your current systems and suggest or implement solutions.

1 – Clearly define your needs

If you’re looking for owner operator solutions you certainly do not need brokerage features! Make sure you clearly define your needs.

Maybe you need mileage integrations but do not need a host of LTL features.  Maybe you’re an auto hauler or oil field company with special needs.

Narrow down the software selection on these needs immediately.

2 – Determine Your Remote Agent / Remote Work Requirements

Do you have remote agents?  If so a Cloud or Internet based solution may work better than an old mainframe.  Desktop trucking software CAN be used remotely via a Cloud server or Remote Desktop services.  Do not write desktop or client/server trucking software off before checking them out.

Make sure to examine both categories.  Getting a remote desktop server may have more of an initial cost for year 1 but a dramatically lower cost from year 2 on!

3  – Get A Free Trial

We require potential clients try our software free for 1 or 2 weeks.  No exceptions. Trucking software is not a one size fits all software space and we need to work together to find the right fit.

If the software does not fit your company you need to know before you buy it!

Run some REAL data through as if you were using the system and see how it feels.  Ask support questions as you come across road blocks.  Did they get you through them quickly?  Do you feel more efficient?

4 – Automation

Automating tasks is a corner stone to building a scalable business.  Trucking software should automate some tasks and cut the time you spend doing non income producing activities.

Check your current business systems and make sure the trucking software you choose fits into these systems and eliminates some steps.

Dr Dispatch can do recurring load templates for example.  This can cut weekly data entry time by 77%!

EDI, Fuel Integration, Rating, all are important automation tools that your company can explore.

5 – Support

Support after the sale is very important.  Get some references and talk to them about support response and customer satisfaction.  Ask the company for analytics data.  For example at Dr Dispatch we respond to 95% of our support requests within the first 15 minutes!

Here’s our response times via email for this year

Dr Dispatch Technical Support Response Times For Their Trucking Software
2012 Email Response Times

Make sure you can verify the trucking software vendor can handle your support needs via references and published data if possible.

6 – Back Up

Make sure the solution and your IT department are talking about data back up early on. Come up with a holistic solution.  Do not just copy your trucking software data to a thumb drive and call it done.

Make sure you set an automated system up to back EVERYTHING up.  For that reason we recommend dedicated backup software and offer a cloud backup solution ourselves.

7 – Know About The Cloud

The Cloud is nothing more than a group of computers on the Internet providing a transparent service.

The interesting takeaway on the Cloud is dynamic scaling of resources.  A Cloud hosted web server can start off small and grow as your traffic grows.  A Cloud hosted trucking software solution can handle remote agents and scale with your business.

The Cloud is not a magic business bullet that you MUST have to keep up.  The Cloud is nothing more than Internet servers providing a service.  You don’t have to muck about with the hardware and can pay per use.

Yes I’m Biased

But not at your expense.  I believe Dr Dispatch has one of the best pieces of trucking software available with flexible pricing and modules.  I know for a fact that we may not be a good fit for your company.

I do encourage those looking for software to give us a try.

Download Dr Dispatch Free

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