Dr Dispatch has allowed us to strengthen our internal accounting practices and grow our truckload brokerage business at a faster rate.
- Dave Cranfill @ MD Express
It's easy to tell that you've stuck with a theme from your own experience that most 3PL's - who don't want or need a lot of bells and whistles - can genuinely appreciate:
keeping the software as familiar as possible, so a user can actually concentrate on moving freight.
As someone who's done everything from driven the truck to managing the fleet, I can certainly tell you that Dr Dispatch deserves the highest praise for simplifying dispatchers jobs without forcing them to become software experts.
This is an overview of how to use Dr Dispatch Remotely when outside of the main office.
Remote Desktop Connection to a Terminal Server ( For Multiple users or locations )
This setup requires a dedicated server running Microsoft Server Operating System with Terminal Services as well as the Dr Dispatch Terminal Server License ($2000).
How would you connect? You pull up Remote Desktop in windows and log into a session on the server that allows you to run software installed on the server.
How many can connect? This setup supports multiple sessions that is limited to the number of Client Access License ( CALs ) that you own. These are sold in groups of 5 users.
Who can set this up? This setup requires configuration by your company’s technical support department or 3rd party IT.
Handles many user at one time
Requires larger investment
Requires more technical setup
Remote Control Service Website ( Best for Single Remote user )
This setup requires a desktop with Dr Dispatch user license that is setup with ( or attached to ) a remote control service website like Logmein.com or gotomypc.com.
How would you connect? You log into the service website you subscribe to.
How many can connect? This setup supports 1 session controlling 1 desktop at a time.
Who can set this up? This setup requires signing up at a website and can usually be established by the end user. There is little if any configuration needed from your company’s technical support department or 3rd party IT.
Affordable ( usually $99 per year )
Requires less technical setup.
Limited number of user ( requires 1 PC for each active user )