You guys rock!!! Thanks for all the support. We will probably continue to bug you for the next while as we integrate Dr. D into the Quickbooks and also begin using the product for our trucking side. Your support is amazing and so is the product.
- Alan Bird @ Halbersleben Trucking
I would like to Thank You for such an outstanding program. There are so many choices in the market today and having worked with numerous ones over the years. I was amazed to find your program so user friendly while it accomplishes everything you could need as a broker or a carrier. Add to that the outstanding support and service that you receive as a DRD customer - and you are the best in the business!
Where else could I go that I can call one day and need to be able to run a report and have the program written overnight and sent to me the next morning? I can answer that for you - NO WHERE! Your program is so cost effective for a small company or a start up that it cannot be ignored as a giant in the industry. You have helped my company grow tremendously in the 2 years since I purchased the program.
This is an overview of how to use Dr Dispatch Remotely when outside of the main office.
Remote Desktop Connection to a Terminal Server ( For Multiple users or locations )
This setup requires a dedicated server running Microsoft Server Operating System with Terminal Services as well as the Dr Dispatch Terminal Server License ($2000 / Year).
How would you connect? You pull up Remote Desktop in windows and log into a session on the server that allows you to run software installed on the server.
How many can connect? This setup supports multiple sessions that is limited to the number of Client Access License ( CALs ) that you own. These are sold in groups of 5 users.
Who can set this up? This setup requires configuration by your company’s technical support department or 3rd party IT.
Handles many user at one time
Requires larger investment
Requires more technical setup
Remote Control Service Website ( Best for Single Remote user )
This setup requires a desktop with Dr Dispatch user license that is setup with ( or attached to ) a remote control service website like Logmein.com or gotomypc.com.
How would you connect? You log into the service website you subscribe to.
How many can connect? This setup supports 1 session controlling 1 desktop at a time.
Who can set this up? This setup requires signing up at a website and can usually be established by the end user. There is little if any configuration needed from your company’s technical support department or 3rd party IT.
Affordable ( usually $99-299 per year )
Requires less technical setup.
Limited number of user ( requires 1 PC for each active user )