Backup Dr Dispatch – Best Backup Practices

Backup Dr Dispatch - Data Loss

How Do I Backup Dr Dispatch?

A question asked almost weekly.

“How and where do I backup Dr Dispatch?”

Data loss is one of the most important issues surrounding businesses.  Almost every instance of data loss that I have personally witnessed was 100% preventable.  Unfortunately a lot of companies do not start implementing good backup plans until they suffer a huge data loss.

I can help you make sure your company does not fall victim to data loss.

A Data Security Plan

Most people want to backup Dr Dispatch to a thumb drive at random points throughout the week.  While better than nothing this is a pretty poor plan of action.

Backups need automated.  Backups need to include ALL of your business (and sometimes personal) data.

I want your data security and backup strategy based around the WHOLE of your system.  All of your documents, Dr Dispatch data, financial data, contacts outside of Dr Dispatch – EVERYTHING – shall be backed up daily by an automated system.

Windows Backup Software

There are many backup solutions out there.  Priced from $50 to $2000.  Here are a few to check out if you do not have your own IT department or computer person to advise your company:

What do I backup?

Find your data path

List of aliases and their paths on disk
Dr Dispatch Alias List

On your server (Computer holding Dr Dispatch data) open a web browser to http://localhost:10088 and click the aliases tab.  Each Dr Dispatch database and it’s path on the computer will be listed here.

You will want to backup these paths.

 

Default paths are

  • Windows XP/Server 2003 c:Program FilesDrDispatch 5data
  • Vista and Beyond: c:ProgramDataHolland SolutionsDrDispatch 5data

The Program Itself

Either c:Program FilesDrDispatch 5 or c:Program Files (X86)DrDispatch 5 (if you’re on a 64 bit version of Windows)

Documents

If you have the Dr Dispatch Document Management (scanning/attaching) module.  Make sure you backup the location of the scans.
Also you may want to include DrDispatch 2007  in your documents folder on each PC.

Backing Up Offsite To “The Cloud”

Backup Dr Dispatch both on and off site (to the cloud, for example) just in case your physical backup is destroyed by a flood, weather, fire, or some other unplanned event.

Backup Dr Dispatch - Disasters Can Happen

That is my house burning down February 2010.  Nobody hurt and the house has been rebuilt for awhile now.  I lost a lot of work backups in this fire.  Luckily I had Internet or “Cloud” backups of a lot of things.

Don’t keep your eggs in one basket.  Dr Dispatch offers a cloud data backup solution for around $300/year.

Test Your Backup Plan

Hit the restore function of your backup software and make sure the files are present.  Some people go as far as to try and fully restore their important data to ensure everything is good to go.

Make sure you include anything important in your backup strategy and include all work pcs. Sometimes an employees computer has important data not stored on the server.

Have any tips of your own or questions on developing your own backup plan?  Leave me a comment below!

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4 Comment(s)

4 thoughts on “Backup Dr Dispatch – Best Backup Practices”

  1. On your server (Computer holding Dr Dispatch data) open a web browser to http://localhost:10088 and click the aliases tab. Each Dr Dispatch database and it’s path on the computer will be listed here.

    You will want to backup these paths.

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